Have A Successful First Day As An Online Salesperson With These Tips!
Granted, working as a sales person in this day and age has become increasingly difficult, even for experienced and skilled professionals. Then again, if you’re thinking of starting out in the business world, then the sales department can be a great way to launch your career. This line of work revolves around knowing how to use persuasion, how to satisfy the customer’s needs and, if you’re actually good at it, there’s a high potential to make a lot of cash fairly quickly.
Before you’ll be able to hit new heights in your sales by leveraging your skills, let’s not forget that you need to overcome your first day at the new job. Following are some tips to help you make the most of your first day as a salesperson and jumpstart a fruitful career.
Stop talking and focus on listening
Since you don’t have a lot of experience, you’re very likely to stick to the script and are probably working on preparing your next sentence. While you might be scared on your first day, take a deep breath, relax and use the fact that you’re working in a virtual office in your advantage. A better approach would be to actively listen to what the person on the other end has to say and use what you learn to better frame the benefits and close the deal.
Prepare yourself for rejection
Irrespective of whether you’re working in a traditional office or at home, remember that the products you’re trying to sell won’t be a 100% match for each customer. To be more precise, you will encounter situations when the client rejects the product due to price, color, shipping options, so on and so forth. Because these questions can be foreseen, it would be wise to prepare a set of corresponding answers that address customers’ common concerns and keep them from killing the deal.
Go ahead and ask for the sale
In case you have invested a lot of time and effort with a customer, then it’s OK to ask for the sale. Nowadays, customers have a plethora of options, a fact that makes it incredibly difficult to make a decision. In short, sometimes the customers might need a little push in the right direction. However, make sure you don’t come off as too aggressive and introduce the idea that he wants to buy the product subtly. For instance, you can ask him whether he has any more questions before moving forward.
Always be nice
You won’t make a single sale unless you know how to make yourself approachable. What this means is that you need to actively listen and identify common grounds that can make you more “relatable” to the customer. Not only will it facilitate the conversation, but the approach will humanize you as a salesperson.
Describe the benefits, not the product only
Stop for a second and think about this situation: would you go ahead and buy a designer purse or a spackle from a person that just tackled you online simply because he says it’s a quality product. Obviously not! Instead of focusing on reading the technical specs of a product, use your energy to show the customers how the said item has the potential to benefit their lives.